But behind the scenes, the company is filled with technologists, and its new Lifion group has assembled some of the most senior tech architects in the world. Building an enterprise platform takes years, and once you start you’re stuck with the architecture you start with. Aaron said Lyric gives HR deeper insights into a company’s organizational structure.
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First, in the area of flexibility, this is a “person-based” architecture, as opposed to a “role-based” architecture. I was recently at Rolls-Royce where they are centralizing engineering teams away from product groups, making 30 to 40% of their engineers “floaters.” Rolls has enormous contracts with government and commercial customers, each with different financial models. They need a system like this just like a gym, restaurant chain, or elder care network. Think about any retailer, healthcare company, or other highly distributed operation. One Gold’s Gym may pay overtime in one way, another in a different way. And since its inception Lyric HCM has been infused with extensive AI features (ADP Assist is on par with SAP Joule as a true AI interface) and benchmark information from ADP’s data cloud.
HR departments want a stable, reliable HCM platform but they also want to be able to mix and match the best of breed on top. Core Human Capital systems are a large, growing and important market. Once considered the “system of record” for employees, they are now used by every company as a way to keep track of people’s jobs and work, plan and facilitate careers, and make sure people are paid correctly. To support Lyric HCM the company put together a global service team combined with dedicated client success executives to make sure each customer has a personalized, outcome-based implementation plan. This means ADP Lyric HCM is not just a great platform, but a set of people to help with configuration, utilization, integration, and long-term planning. ADP is starting to work with integrators, but likely will handle most of their customer implementations themselves.
Tech in Action: ADP Assist transforms HR data into insights
ADP has consistently understood our needs and offered invaluable support, expertise and innovation to get us to that next level. In other words, this system has the potential to be a “The Next Generation” HCM platform in the market. In my initial meeting I walked away impressed, and I wrote an article describing this project.
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- The new platform, today called ADP Next Gen HCM (a real name will come), has the architecture other vendors only talk about, and as it picks up speed it could become a major disruptor in the market.
- Flattening the organization often means “re-implementing” your HRMS.
Protect your data, simplify integrations and future-proof your HCM tech with AI built for security and scale. Support employees with instant answers, personalized recommendations and seamless updates that make their workday easier. Tap into the collective success of businesses just like yours worldwide. Leverage decades of experience to solve today’s top workforce challenges. Forgot User IDSelect “Forgot Your User ID/Password?” on the login screen and follow the instructions to answer a series of security questions. Then, your user ID will be displayed and you can log in to the application.
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While the system is still adp next gen young, it sets a technical direction for Workday, SAP, Oracle, and others. One early Lyric adopter, Russ Aaron, vice president of HR at Gold’s Gym, said the system has changed its approach to HR management. Gold’s Gym, owned by RSG Group USA, operates around 700 locations worldwide. We’ve used the benchmarking tools to find salaries, you can run all kinds of reports for turnover and we create dashboards so our CEO, vice presidents and district managers can view turnover rates at any time. Discover the valuable insights hidden in your people data and compare your company to your peers with the industry’s largest dataset. With Lyric, data-driven insights and intelligent automation come together to recognize the unique needs of each employee during personal and professional milestones.
Some of the most innovative apps in HR now come from third parties. I now think of core HCM as “application ecosystems,” more like the i-Phone than like Quickbooks. For instance, a manager can use the ADP HR system to examine by gym location, hours, overtime and leave taken for fitness teams, group exercise teams, and personal trainers.
- It was designed, in a sense, for the highly flexible, dynamic companies of the post-pandemic era.
- Remember these HCM systems are complex (Workday’s “Users Guide” is 2500 pages long), so we want the system to feel approachable not intimidating.
- Everything included in our “Select” package and streamline benefits administration with time-saving technology.
- Regular security assessments and continuous monitoring ensure an ongoing focus on data security and integrity.
- Equip managers with real-time insights, automated tools and proactive updates to lead their teams with confidence.
- And by “flexible” I mean the system has to make it easy to open a new org structure, move employees around, and create multiple modes for a “manager” or supervisor.
Large enterprises can rely on Lyric’s cloud-native design and robust security to help adhere with stringent GDPR and other compliance requirements. Responsive web and powerful mobile experiences make Lyric easily accessible whenever and wherever work is done – helping businesses scale to manage their workforce and serve their employees. Not only does it have to manage payroll, benefits, and tax rules (in a global, constantly changing regulatory environment), it has to be flexible, easy to configure, and filled with easy-to-use interfaces for employees and HR. And by “flexible” I mean the system has to make it easy to open a new org structure, move employees around, and create multiple modes for a “manager” or supervisor. Make every payroll and HR moment matter with purpose-built AI solutions that simplify workflows, deliver data-driven insights and empower your team—all built on the industry’s most extensive and trusted payroll & HR dataset.
A wizard and search feature lists available APIs by data flow intent, HCM domain, and sub-category data fields. Once you add a new API, code samples are immediately available to speed up the integration development work.This self-service feature makes adding new APIs frictionless, which can reduce development time to accelerate integration benefits. Superior HR tech and services designed to help you manage your entire workforce with ease. And these new HCM platforms are not just “applications,” but rather micro-services platforms where applications run.
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By combining flexibility, intelligence and human-centric design, Lyric provides a ground-breaking solution that enhances employee experience on a global scale. Third, the system has a novel and approachable interface for employees. Rather than offer people a variety of “centers” or “portals” to find things, the system is smart enough to give employees exactly what it thinks they need. Typical HR transactions like changing your family status or address, or looking at benefits or pay are simple. Persona-based dashboards are designed for payroll or tax managers. And any HR professional can customize the interface for their use.
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You will then have the ability to review your information and complete the registration process. For more information, please refer to the Employee Self Service Quick Reference Card. The services are provided by an independent third party and not provided by ADP and ADP is not responsible for such third party’s products or services.
Lyric HCM supports these multi-manager work models, including features for performance management, time tracking, and contract workers. “Historically, software has prioritized the expert user and relied on training and support to get users from novice to expert,” he says. At Lifion – where teams are building ADP’s Next Gen HCM, the UX team has adopted a new approach to design thinking in HR software development — an approach that prioritizes people-first, UX-driven outcomes to deliver better HCM technology. About Ventana ResearchVentana Research is the most authoritative and respected benchmark business technology research and advisory services firm.
I talked with Gold’s Gym and as you can imagine the company went through a transformation during the pandemic. Started as a Southern California fitness company, Gold’s was acquired and is now a global organization branching into many new offerings. Facilities were consolidated and each local fitness center operates with a lot of management independence. At ADP, we believe that if a moment matters to someone, it should matter to us. That’s why we’ve built our AI to notice the details others miss—data that sees more, so AI can do more. Power your payroll and HR with AI that delivers global perspectives.
I’m not saying you should short Workday, Ultimate, or any of the other successful HCM systems in the market, but this new ADP platform will be a force to be reckoned with. The new platform, today called ADP Next Gen HCM (a real name will come), has the architecture other vendors only talk about, and as it picks up speed it could become a major disruptor in the market. Well yes, ADP does pay more than 40 million people in the US (one in six).
(Gold’s Gym is a customer and successfully manages many locations, many types of workers, with many pay models). It’s not going into full production until 2020 or 2021, but momentum will grow. A year ago I wrote a controversial article about ADP’s new core HCM system, code-named Lifion. Well here it is a year later, and it looks like ADP has done it. The company’s next-generation HCM and payroll system is now available, and could become one of the more disruptive systems on the market.